Returns & Exchanges
We want you to love your hoodie dress, but if you are not completely satisfied, we offer 30-day returns on all items in original, unworn condition. Our process is designed to be as cozy and effortless as our apparel.
Initiate Your Request
Visit our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your hoodie dress in its original packaging with all tags attached to ensure it arrives back to us safely.
Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned item, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing